Cindy Luttrell, director of social services at Takoma Regional Hospital and a Greeneville Board of Education member, recently was honored with Takoma's prestigious "Crystal Dove" award.
Luttrell received the award at the hospital's annual Service Awards Banquet at the General Morgan Inn.
"The Crystal Dove award is designed to recognize associates whose actions align with our mission to be an extension of the healing ministry of Christ," said Daniel Wolcott, Takoma president and CEO, in a news release.
"Tonight, we honor someone who is recognized by patients, their families, staff, leaders and our community as a reflection of everything good about Takoma Regional Hospital," Wolcott said.
Luttrell was described by Wolcott as "creative; loved by patients, families and staff alike; appreciated for tenacity; a problem-solver; talented; involved in the community; cares about youth; lives our values; is trusted by physicians; knows how to help patients in difficult situations; understands her job and excels in her field; can have difficult conversations well; isn't afraid to stand up for what she believes in; is fun; and is a leader."
He noted that Luttrell's job is to help patients transition to the right place after receiving care at Takoma.
"That means she deals with patients who want to go home, but can't; and patients who don't want to go home, but have to," Wolcott said.
"She deals with patients who can't take their babies home yet.
"She deals with families who have just lost loved ones.
"She helps doctors find placement for patients whose conditions can't be treated here because they need long-term care.
"These are important and difficult conversations, and Cindy does them all day long with grace and compassion."
TEACHES 'SHARE' CLASS
Luttrell also teaches the hospital's corporate-wide "SHARE" orientation class for new associates. "And I might add that she is the best SHARE trainer I've ever come across in my 16 years with Adventist Health System," Wolcott said.
Luttrell is an elected member of the Greeneville Board of Education and was recently recognized for her community contribution in that role.
She is married to Alan Luttrell, and they have two daughters, Rachael and Chelsea.
Also recognized at the banquet were 49 associates with a combined 550 years of dedicated service, the news release stated.
Those employees honored included: Judy Seaton (45 years); Nancy McDonald and Betty Robinson (35 years);
Peggy McCoy and Dian Shaw (30 years); Deborah McAfee (25 years); Becky King and Hazel Walker (20 years); Rena Mullins, Melissa Solomon, Susan Tollefsen and Anita Trammel (15 years);
Kelley Deyton, Jim Fultineer, Michelle Hall, Margaret Jones, Amy Key, Joyce Lamb, Rhonda Malina, April Pearson, Margie Rasmussen, Craig Shelton, Sam Thomas, Holley Tipton and Sue Yost-LaFrance (10 years); and
Leelee Carpenter, Randy Feathers, Doyle Fender, Samantha Fields, Lynn Frame, Anita Garretson, Beth Greer, Bob Haley, Terri Harper, Sharon Hensley, Brad Irvin, Eva Johnson, Peggy Jones, Debbie Knickerbocker, Marsha Montemarano, Tami Phillips, Greg Ratchman, Bethany Ricker, Courtney Samples, Lisa Sherman, Brigette Swatzell, Jennifer Tesnear, Bob Walker and Lisa Woolsey (5 years).
Also honored were retirees Buddy Lane, Karen Lewis, Jeannette Lively, Deanna Mercer, Janice Morelock, Judy Morrison, Helen Sauceman and Marvin Spilovoy.