Greeneville, TN 37743
About Greeneville Light & Power System
More About Greeneville Light & Power System
GLPS is an agency of the Town of Greeneville, Tennessee. It is governed by a board (known as the Greeneville Light & Power Board), the members of which are appointed by the Mayor and Board of Aldermen for the Town of Greeneville. Unless otherwise rescheduled, the Greeneville Light & Power Board meets on the fourth Monday of each month at 9:00 a.m.., at the offices of GLPS.
The General Manager is the chief executive officer of GLPS and is responsible for the day to day operations of the system.
GLPS employs Customer Service Representatives who can respond to Customer needs, questions, and requests. They are all located in GLPS's main office at 110 North College Street.
GLPS serves approximately 37,500 customers within Greene County, Tennessee and portions of surrounding counties, with approximately 2,100 miles of line. It is a financially sound company with 79 full time employees and 5 part time employees and is governed by an appointed five member board including the following, Chairman W. T. Daniels, Secretary Sam Miller, Jim Emory, and Willie Anderson. The board meets the fourth Monday of each month at 9:00 a.m. in the board room at 110 North College Street. The general manager is Bill Carroll.
Greeneville Light & Power System exists to provide electric power and energy and related services to its Customers in a courteous, professional manner at the lowest practical cost with due regard to safety, reliability, and financial stability.
Greeneville Light & Power System is committed to planning for the future; to employing, training, and utilizing the best work force available; to safe and proven technology and methods; to maintaining adequate insurance and financial reserves; and to keeping electric rates as low as practical.
Statement of Purpose & Goals
The Greeneville Light & Power Board along with the management and employees of the Greeneville Light & Power System do hereby state the purpose and goals of the Greeneville Light & Power System.
GLPS exists to insure that the residents and businesses of Greeneville and Greene County might have access to a safe, reliable, and reasonably priced source of electric power and energy. As it continues to meet that basic purpose, Greeneville Light & Power System is committed to establishing and maintaining a customer-oriented perspective in all facets of operations. To accomplish this, GLPS hereby sets the goals of providing:
(1) Excellent public accountability and two-way communication.
(2) The highest quality service in every customer contact area.
(3) A courteous, professional, and efficient work force.
(4) A superior work environment for employees.
(5) Completely accurate metering, billing, and records.
(6) Fair and consistent application of rates and policies.
(7) Rates and charges that are as low as practical.
Implicit in our commitment to reach these goals, is the dedication to the training, staffing, communication, and innovation that will be necessary to earn a positive reputation in each area outlined by these seven broad goals.
Tennessee Valley Authority purchased East Tennessee Light and Power Company from Cities Service Power and Light Company in December 1944. On March 30, 1945, the Greeneville Board of Mayor and Alderman agreed to purchase East Tennessee Light and Power Company, thus creating the Greeneville Light & Power System , a Municipal Power Distributor. Greeneville Light & Power System began providing electricity to Greene County, Tennessee in 1945. By the 1950's, the convenience of electricity had been extended into our rural areas. Having completed 60 years of service in 2005, Greeneville Light & Power System is noted for providing reliable service, with some of the lowest rates in the Southeast USA/region. Greeneville Light & Power System has also been a significant player in bringing industry to Greene County, Tennessee.